As the manufacturer of the highest quality fishing tackle products on the market today, Shimano American Corporation is dedicated to the performance and durability of our products. To this end, we constantly strive to provide the best in customer service and product support this industry has to offer.

• Ship the nonconforming reel in a disposable container, prepaid and insured, along with a completed copy of our Repair Request Form (Below)

Send Directly to:

US Office
Shimano American Corp.
Reel Repair Service
One Holland
Irvine, CA. 92618

Canada Office
Shimano Canada Ltd.
Reel Repair Service
427 Pido Rd.
Peterborough, ON. K9J 6X7

• Shimano America will inspect the reel to determine cause of nonconformance

• For nonconformance determined to have occurred due to manufacture defect, Shimano will, at the company's discretion, either repair or replace the product at no charge

• Damages determined to have occurred due to neglect, accident, or normal wear and tear will, at the company's discretion, be repaired for a specific fee.

ZPWPP - $20
Solstace FH, RH, FI
Sienna FB, FD, RD
Syncopate FE, FG
Sidestab RE
Slade FB
TX FA, FB
CX RB
AX FB, RB
FX FB, RB
IX R

ZBAIT - $25
Corvalus
Cardiff A
Calcutta B, GTB, BSV
Crestfire D
Callisto
Coriolis E, GA
Chromica B
Citica D, E
Castaic SF
Curado D, E and G
Chronarch B, D and E
Core MG, MG7, MGFV

ZSPIN - $25
Sonora FA, FB
Sedona FB, FD
Spirex FG, RG, FE, RE
Sahara FB, FD
Symetre FI, FJ
Saros F
Stradic FH, FI, MGFA, MGFB
Stradic CI4
Sustain FD, FE
Baitrunner B, D
Thunnus F
Socorro F
Spheros FA, FB
Saragosa F

ZPLAT - $30
Stella FA sizes STL6000FA-STL20000FA only, FB, FD, SW, FE
Calcutta TE
Calcutta TE LJV
Calais A
Torsa
Talica
Trinidad DC

ZCONV - $30
Torium
Trinidad
Tyrnos
Tekota
TLD 15, 20, 25
Charter Special
Speed Master IV
TLD-Star
TR

ZTLD2 - $35
TLD2-Speed
Tyrnos2-Speed
All Tiagra models size 12, 16, 20, 30 and up to 30WLRS

BIG GAME REELS - $45
TLD50W
TLD50WLRS
TI50W
TI50WLRS
TI80W
TI30A
TYR50W

Shimano will no longer provide replacement of Corsair reels as of January 1, 2010.

Corsair reels will now be eligible for repair, but must be in repairable condition. Excessively corroded or abused reels are not eligible for repair and will be sent back to the customer.

Repair cost is $35 plus shipping.

If you reel qualifies, please fill out the "repair request form" located at the top of this page and sent to:

Shimano American
Attn: Reel Repair
1 Holland
Irvine, CA 92618

Questions? Please contact Shimano American Customer Service at 1-877-577-0600

We are very sorry to hear of any difficulties you may be experiencing with your reel. Regretfully Shimano’s continued efforts to redefine the fishing industry, through the constant introduction of new product, renders the production of older parts impossible. Therefore we are unable to repair many of our older reel models.

These reel models typically ceased production five or more years ago. For an inclusive list, please see the list below. If your reel appears on this list we are currently unable to service it and ask that you refrain from spending postage on sending it to us.

However, your satisfaction is paramount and we want to help resolve this situation. Please feel free to contact Shimano’s Customer Service division at (877) 577-0600 with any further questions or comments.

Additionally, you can go to our Factory Authorized Service Center page. These retailers often keep a small selection of aged parts in inventory and they may be able to facilitate your repair. We encourage you to contact them directly concerning your particular issue.

We apologize for any inconveniences this may have caused you.

ATL, CL "A" Seriec, CLC/CLS, CNC/CNS, CPC/CPS "A" & "B" Series, CRC/CRS, CSC/CSS, CUC/CUS, CVC/CVS, IGFA, PCF,
SFS, TDR w/2 digit numbered models, TEC/TES, TFC/TFS, TLA, TLC/ TLS/ULC, TLI/TLR/TLT, TMC/TMS, TRC/TRS, TSC/TSS, TVC/TVS, ULC, V-RODS